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Privacy Policy

Who we are?

AfgSMS is a highly renowned telecom brand in Afghanistan recently this brand joined with Shahy distribution logistic company, which that company is an independent, non-government private company that gives services in Afghanistan Market and has a VAS license from Afghanistan ATRA.


What information do we collect?

We are collecting user identification information such as personal information like Name, last name, address, country name, or contact details. , we need an ID or passport copy as a customer document.

How do we use personal information?

We use the customer information to identify every customer some information we use for technical support, for example, e-mail ID for password reset or any updates in our system we are sending an e-mail to the user or if they use our services for fraud in such case we must have the customer ID copy,  and full address and more related details.

What legal basis do we have for processing your data?

If our users use our website for illegal propose in that case, we must follow the legal rules and the illegal rules as following

Terror and threat to people
or other illegal activities as per country rules

this part will update late with more details too.

we will follow in every country as per that country rules .

When do we share personal data?

We are not sharing customer Data with third parties for some other illegal activities only as per every country LEA if they ask at that time we will share the information as per the LEA request.

Where do we store and process personal data?

We are storing all user data in our server, which is on a cloud base and keeping backup as well.

How do we secure personal data?

We have strong firewalls and other cyber securities services which guarantee to keep data safe also keeping backup for data damage of hardware or accident lose

How long do we keep your personal data for?

if some user does not use our website for more than  1 year we can delete the data or remove from the website otherwise we keep data as per the customer using our services there is no limit of times and periods.

Your rights in relation to personal data

This is our company’s right if the customer use the wrong information we must edit and fix it as per user request.

Use of automated decision-making and profiling

Where you use profiling or other automated decision-making, you must disclose this in your privacy policy. In such cases, you must provide details on existence of any automated decision-making, together with information about the logic involved, and the likely significance and consequences of the processing of the individual.

How to contact us?

Explain how data subjects can get in touch if they have questions or concerns about your privacy practices or their personal information, or if they wish to file a complaint. Describe all ways in which they can contact you – eg online, by email or by postal mail.

If applicable, you may also include information on:

Use of cookies and other technologies

You may include a link to further information, or describe within the policy if you intend to set and use cookies, tracking and similar technologies to store and manage user preferences on your website, advertise, enable content or otherwise analyze user and usage data. Provide information on what types of cookies and technologies you use, why you use them, and how an individual can control and manage them.

Linking to other websites / third-party content
If you link to external sites and resources from your website, be specific on whether this constitutes endorsement and if you take any responsibility for the content (or information contained within) of any linked website.

You may wish to consider adding other optional clauses to your privacy policy, depending on your business’ circumstances.